By Matt Ruggle
“Quality” is not usually the first word that comes to mind when someone talks about cardboard shipping boxes, but just as a chain is only as strong as its weakest link, a box is only as useful as its worst side. In this vein, Custom Boxes Now! takes a great deal of pride in our shipping box products.
In fact, we have been ISO 9001 Certified since 2003, and just passed our recertification audit in May of this year with zero non-conformances. We have a recertification audit every three years and surveillance audits the other two years to verify we are following the processes we set up that are critical to the day-to-day operation of our company. That’s how much we care about quality and quality control.
To give some background, according to the QMI SAI Global website:
“ISO 9001 is an international quality standard developed by the International Organization for Standardization (ISO), a worldwide federation of national standards bodies representing some 130 countries.
QMI SAI Global issued its first quality assurance certificate in 1983, and as North America’s first, and leading management systems registrar, we boast a team of some of the most knowledgeable and experienced auditors anywhere, many of whom are involved in the development and ongoing evolution of the ISO 9000 family of standards.”
ISO 9001 is based mainly on these eight principles of quality management:
- Customer focus
- Involvement of people
- Process approach
- System approach to management
- Continual improvement
- Factual approach to decision making
- Mutually beneficial supplier relationships
Following their guidelines, Custom Boxes Now! has incorporated these principles into our own company standards and procedures, and as a result, we are able to produce corrugated cardboard packaging and shipping boxes that we can call superior. We are proud to offer products that consistently meet the highest quality and service standards.
Contact us at Custom Boxes Now! for more information on our high-quality corrugated cardboard shipping and packaging boxes. Or use our Custom Box Configurator to get started immediately! Additionally, don’t hesitate to also contact Creative Displays Now! for any retail store display needs to supplement your perfectly-sized